Delivery & Returns Frequently Asked Questions

Delivery Info

Delivery is automatically contacted for you, below gives you a guide of postage costs. You can choose to collect from our shop for free of charge. Please feel free to call us on 01271 267310 or info@homesweethomeltd.co.uk with any questions.

  • Collect from store – We’ll contact you to confirm collection day – Free per order
  • Lightweight delivery – £4.99
  • Medium weight delivery – £14.99
  • Large weight delivery – £30.00
  • Heavyweight delivery – £60

What is classed as a large or heavy item?

Generally all furniture, bookcases and display units, artificial potted plants and mirrors are classed as heavy or large items. If you have any questions call 01271 267310 or email info@homesweethomeltd.co.uk.

Collect from store

We are happy to offer free collection from our homewares studio at Home Sweet Home, Gammon Walk, Barnstaple, EX31 1DJ. Be sure to bring proof of purchase into the shop with you to show a member of the team. Your proof of purchase can be your confirmation email or number and personal ID (passport or driving licence). 

Returns

We know that sometimes after you’ve ordered, you might change your mind about your purchase. We offer returns on your item(s) within 14 days of purchase for a full refund. Items must be returned in original, immaculate condition and in full working order. If you’re returning due to a fault, please email the team at info@homesweethomeltd.co.uk, call us on 01271 267310, or pop into our shop.

Stock advice

If you have any questions regarding our items, please do not hesitate to contact us. Whether its additional measurements or extra images, we’re here to help.

Email: info@homesweethomeltd.co.uk or click here to send an enquiry via our website.

Phone: 01271 267310

Homewares Studio: 9 & 10 Gammon Walk, Barnstaple, N.Devon, EX31 1DJ

Struggling to find what you're after?

We offer a sourcing service. So, if there’s a particular style or colour you’d like an item in but are struggling to find; send us a description and we’ll see what we can find for you.

Email: info@homesweethomeltd.co.uk or click here to send an enquiry via our website.

Phone: 01271 267310

Homewares Studio: 9 & 10 Gammon Walk, Barnstaple, N.Devon, EX31 1DJ

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