Delivery & Returns Frequently Asked Questions
Please note all deliveries between 24th December 2021 & 3rd of January 2022 will be dispatched on Tuesday 4th January & no parcels are now guaranteed for pre Christmas arrival.
Delivery Info
Delivery is automatically calculated for you, below gives you a guide of postage costs. You can choose to collect from our shop free of charge. Please feel free to call us on 01271 267310 or info@homesweethomeltd.co.uk with any questions.
- Collect from store – We’ll contact you to confirm collection day – Free per order
- Lightweight delivery – £4.99
- Medium weight delivery – £14.99
- Large weight delivery – £30.00
- Heavyweight delivery – £60
What is classed as a large or heavy item?
Generally all furniture, bookcases and display units, artificial potted plants and mirrors are classed as heavy or large items. If you have any questions call 01271 267310 or email info@homesweethomeltd.co.uk.
Collect from store
We are happy to offer free collection from our homewares studio at Home Sweet Home, Gammon Walk, Barnstaple, EX31 1DJ. Be sure to bring proof of purchase into the shop with you to show a member of the team. Your proof of purchase can be your confirmation email or number and personal ID (passport or driving licence).
Returns
We know that sometimes after you’ve ordered, you might change your mind about your purchase. We offer returns on your item(s) within 14 days of purchase for a full refund. Items must be returned in original, immaculate condition and in full working order. If you’re returning due to a fault, please email the team at info@homesweethomeltd.co.uk, call us on 01271 267310, or pop into our shop.
Stock advice
If you have any questions regarding our items, please do not hesitate to contact us. Whether its additional measurements or extra images, we’re here to help.
Email: info@homesweethomeltd.co.uk or click here to send an enquiry via our website.
Phone: 01271 267310
Homewares Studio: 9 & 10 Gammon Walk, Barnstaple, N.Devon, EX31 1DJ
Struggling to find what you're after?
We offer a sourcing service. So, if there’s a particular style or colour you’d like an item in but are struggling to find; send us a description and we’ll see what we can find for you.
Email: info@homesweethomeltd.co.uk or click here to send an enquiry via our website.
Phone: 01271 267310
Homewares Studio: 9 & 10 Gammon Walk, Barnstaple, N.Devon, EX31 1DJ